Terms and Conditions

Company Responsibilities

Before entering into this agreement, both parties agree to the following terms and conditions:

1.1. Provide a clear explanation of the program’s eligibility requirements, processing fees, and other relevant information including professional fees, registration criteria, application requirements, and processing timelines.

1.2. Assist the client with the relocation process, reducing the expense of representation by reviewing and identifying relocation and employment eligibility according to serviceable country requirements.

1.3. Provide comprehensive guidance in distributing the client’s profile for career path solutions for Canada and New Zealand, preparing applications, seeking employment, and presenting profiles professionally.

1.4. For European applications, the Company’s responsibility is to provide a work permit. Services are considered complete once the work permit is received. Further assistance beyond this may require a new agreement and additional fees.

1.5. Aid the client in completing application forms in line with relevant legislation.

1.6. Provide guidance on enhancing the application paperwork.

1.7. Assist in completing the client’s profile, including skills, professional experience, language ability, education, and other credentials.

1.8. Guide the preparation of compelling reference letters from current and previous employers.

1.9. Assist in writing a resume that meets selection criteria.

1.10. Help circulate the resume and lodge the client’s profile on job hunting websites if necessary.

1.11. Assist in submitting the profile to relevant government portals and application services.

1.12. Inform and support the client regarding changes in immigration laws and requirements.

1.13. Provide a document checklist and guidance on visa processing.

1.14. Support settlement with job allocating networks and employment sources, including arrival at port of entry, residency responsibilities, and obligations.

1.15. Offer advice leading to possible residency or citizenship.

1.16. Maintain confidentiality regarding the client’s sensitive information unless disclosure is permitted by the client or required by law.

The Company reserves the right to modify or amend the Service Agreement.

Client Responsibilities

The client understands that the Company will provide full support and guidance in circulating their profile for career path solution programs like Canada and New Zealand, aiming to secure an employer and prepare their application for optimal presentation and success. For European programs, the Company’s obligation is to deliver a complete original copy of the work permit. The client acknowledges that the Company primarily acts as a consulting representative and cannot influence or guarantee visa approvals or the actions of the government, immigration officers, or affiliated authorities.

2.1. Submission of Legal and Supporting Documents

2.1.1. The client is responsible for ensuring the authenticity and validation of all documents submitted to the Company for processing with various government entities. The assigned case processing manager will provide guidance if issues or corrections are identified.

2.1.2. Failure by the client to provide the requested documents on time may negatively impact their application, and the Company shall not be held responsible for such outcomes.

2.1.3. If documents are not in English, the client must submit both a certified copy of the original document and its English translation.

2.1.4. The information provided by the client at the time of signing this agreement will be used to determine eligibility. It is the client’s responsibility to disclose any facts that could negatively affect their application before services are rendered.

2.1.5. Once a job offer or work permit is signed, the client is bound by the terms and conditions of the employer, in accordance with the labor and immigration laws of the respective country. The Company holds no control or responsibility over any irregularities that may arise thereafter.

2.2. Misrepresentation

The client acknowledges that if any erroneous or falsified documents or information are submitted, or if any information is misrepresented, government bodies may reject the application. The client will be fully responsible for any consequences resulting from the submission of fraudulent or misleading materials to the Company.

2.3. Communication and Compliance with Government Bodies​

2.3.1. Email is the sole official communication method with the Company, and the client agrees to use email for all inquiries, concerns, and follow-ups. Social media is not an accepted means of communication.

2.3.2. The client has been informed of the average processing time for the services requested, and the Company shall not be held responsible for delays due to external factors such as government backlogs.

2.3.3. The client must inform the Company immediately if they receive any communication from a government agency regarding their application.

2.3.4. Failure to inform the Company of any direct communication from a government agency may result in the rejection of the client’s application, and the Company shall not be held liable for any delay or failure in responding or submitting required documents.

2.3.5. The client is responsible for notifying the Company of any changes that may affect their application, including changes in marital status, employment status, or country of residence.

2.3.6. The client confirms that neither they nor their dependents have any serious medical conditions or criminal records.

2.3.7. The client and their dependents must pass all required medical and criminal/security background checks for the immigration program they are applying for.

2.3.8. The Company is not responsible if the application is denied based on the results of medical or criminal/security background checks.

2.3.9. The terms and conditions of the Company will take effect upon signing the Professional Service Agreement. Any prior communications, regardless of the method, will be considered null and void.

2.4. Other Terms and Conditions

The Company does not assist the client in the following:

2.4.1. Passport-related matters of any kind.

2.4.2. Obtaining educational or work experience documents.

2.4.3. Procuring documents needed for employment or endorsement approval.

2.4.4. The Company is not responsible for any document loss during transit.

2.4.5. The Company assumes all documents submitted by the client are genuine and will forward them to the relevant authorities in good faith.

2.4.6. The Company is not responsible for incorrect assessments if the client fails to disclose that their education is from a non-recognized institution.

3. Payment

3.1. The client agrees to make payments on an installment or outright basis, as outlined in the service agreement addendum.

3.2. The client acknowledges that payments are non-transferable.

3.3. Late Payments and Non-Payments

3.3.1. Clients must remain responsive and meet their payment obligations after signing the service agreement.

3.3.2. If the client fails to pay or becomes unresponsive for 30 days, the Company reserves the right to take action, which may include imposing late fees or pursuing legal action.

3.3.3. Any legal fees or additional costs incurred by the Company in recovering overdue payments will be borne by the client.

3.4. Any changes to the payment structure must be agreed upon in writing by both parties. Our refund policy

Processing Timeline
4.1. Processing Timeline

Work permits for Europe are typically processed within 7 to 9 months, starting from the submission of all required documentation. This timeline is an estimate and subject to change due to factors beyond the Company’s control, such as regulatory changes, government backlogs, or additional documentation requests. The Company is not liable for delays in processing.

4.2. Job Hunting

The Company will market the client’s CV for 10 to 12 months from the service start date. This timeline is subject to market conditions, and the Company does not guarantee specific outcomes or job offers within this period. After the 12-month period, the client must notify the Company if they wish to continue the service.

Refund Policy